Our services

Reporting

BBTC has a system that involves an extensive report on any diagnostic services it provides. In case of quarantine pest identifications, BBTC faxes the report sheets to the client and where it is appropriate to the Department concerned.

Western Flower Thrip (WFT) Services Inspection Time​

The turn around time of the result depends on the urgency of the request by the client. However, for WFT, the trapping results are expected to be 3-4 working days from the date the traps are received, but may be longer during peak periods. The inspection and reporting of all the traps would be guaranteed to be less than 7 working days.

Inspection Results

The results positive or negative will be faxed or emailed directly to the client and the same records will be faxed to the Officer-in-charge, Plant Standards, DNRE, Victoria.

Any matters relating to quarantine pests or an incursion of WFT in Victoria will be liaised at the request of the client with the Senior Officer Plant Protection and Market Access at Plant Standards, DNRE. The liaising strategy will be strictly adhered to and confidence will be maintained at all times. The results will only be given to the appropriate authority.

Inspection Results if Positive

If an incursion occurs, the consultant will contact the authority of the Company and Senior Officer Plant Protection and Market Access at Plant Standards, DNRE before faxing the results. 

The action taken on an incursion will be strictly according to the advice of the Senior Officer Plant Protection and Market Access at Plant Standards, DNRE. The consultant will mediate between DNRE, Plant Standards and the client at all times until the problem is contained or resolved. At all times strict rules and regulations will be adhered to, and in confidence.

On the event of an incursion, the consultant has to liaise with DNRE, on behalf of the industry and the charges will be discussed at that time. The charges will be for assistance and advice given by the consultant and will be charged on hourly rates + GST including travel costs. At all times the matter will be discussed before proceeding with the job.